Effective Date: July 25, 2025
Last Updated: July 21, 2025
📚 Table of Contents
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Third-Party Login Providers
- 4. Payment Information
- 5. Data Sharing & Disclosure
- 6. Account Controls & Your Rights
- 7. Data Security
- 8. Data Retention
- 9. Moderation & Safety
- 10. Advertising & Analytics
- 11. Notifications
- 12. Children’s Privacy
- 13. Legal Compliance
- 14. Changes to this Policy
- 15. Contact Information
1. Information We Collect
We may collect both personal and non-personal information, such as:
- Personal Identifiable Information (PII): Name, email, phone number, username, password.
- User-Generated Content: Posts, comments, messages, media uploads.
- Device & Usage Info: IP address, browser, device type, usage logs.
- Cookies & Tracking: To personalize, secure, and analyze usage.
- Verification Video: For users applying for the verified badge, we collect a short video for verification purposes.
2. How We Use Your Information
- Register/manage your account.
- Deliver and improve platform features.
- Communicate via updates, support, or alerts.
- Provide personalized suggestions and ads.
- Ensure safety, compliance, and fraud prevention.
3. Third-Party Login Providers
We support login via Google, Discord, and Twitter (X). We only collect basic authentication data necessary to log you in—no extra data is collected.
4. Payment Information
We currently support GCash, PayMaya, and other Instapay-compatible wallets. Payment details are processed securely and not stored on our servers.
5. Data Sharing & Disclosure
We do not sell your data. We may share:
- With trusted service providers (e.g., email, hosting).
- As required by law or legal request.
- To detect, investigate, and prevent threats, abuse, or fraud.
6. Account Controls & Your Rights
- Access/update/delete your profile.
- Download your data (posts, followers, bookmarks, etc.) in Settings.
- Request data deletion within 30 minutes of action.
- Control your privacy preferences and revoke consent.
7. Data Security
We implement security measures including encryption, secure storage, and Konekt AI monitoring. No method is 100% secure, but we prioritize protecting your data.
8. Data Retention
- User data is retained while your account is active.
- If you delete your account, backups are kept for 20 days, then permanently erased.
- We do not auto-delete accounts until further notice (feature in progress).
9. Moderation & Safety
All content is moderated using Konekt AI to detect violations, spam, and abuse. You may appeal actions via the Helpdesk.
10. Advertising & Analytics
- Views, impressions, and activity logs are tracked.
- We use personalization algorithms (beta) to tailor suggestions.
- We share only anonymized usage data for analytics or third-party reporting.
11. Notifications
You may receive notifications via:
- Email, app, or push alerts.
- You may unsubscribe anytime in your Settings.
12. Children’s Privacy
Konekt.info is not intended for users under 13 years of age. We do not knowingly collect data from children. If discovered, such data will be deleted.
13. Legal Compliance
We operate in full compliance with the Data Privacy Act of the Philippines and other applicable laws and regulations.
14. Changes to This Policy
We may revise this policy from time to time. Major changes will be announced via platform alert or email. You can always view the latest version here with the updated “Effective Date.”
15. Contact Information
If you have questions, concerns, or complaints, please contact us:
- Email: [email protected]
- Helpdesk: https://help.konekt.info
We are committed to resolving your issues and respecting your privacy.